Key Takeaways

  • Superhuman introduces an improved auto-draft feature for email replies.
  • The tool generates responses based on user tone and previous conversations.
  • Users can personalize drafts for better context.
  • 40% of auto-generated drafts were sent within a day during testing.

Introduction of Auto-Draft Feature

Superhuman has launched an updated version of its auto-draft feature, aimed at tackling the issue of overflowing inboxes. This tool uses AI to identify important emails and draft replies that sound more like the user, rather than a generic response.

Improvements Over Previous Versions

In the past, Superhuman’s attempts at auto-drafting included features like instant replies, but many of these responses felt overly enthusiastic and robotic. The latest iteration, however, has shown promise. After testing the beta version, I found that I could send emails with minimal edits, thanks to the more natural tone of the drafts.

Functionality and User Experience

The app analyzes which emails require replies and generates responses based on the user’s tone from past conversations. It also offers alternative variations for users to choose from. For example, I received drafts that confirmed meeting times or requested more details on pitches, which I could send with little adjustment.

Despite its advancements, the feature is not without flaws. It sometimes defaults to overly positive responses or suggests inconvenient meeting times. Fortunately, users can quickly select from alternative drafts to find a more suitable response.

Learning and Adaptation

One of the standout aspects of this feature is its ability to learn from user interactions. For instance, after a mishap with a late-night meeting suggestion, the tool adjusted and generated a more appropriate response when a similar time was proposed later.

Personalization Options

Users can enhance the personalization of their emails by navigating to Settings > Personalization. Here, they can input details about themselves and their roles, as well as attach files or links for additional context.

Testing Results

During the testing phase, Superhuman’s co-founder, Rahul Vohra, reported that 40% of auto-generated drafts were sent within a day, with 60% of those sent without any manual editing. This indicates a significant improvement in the feature’s usability.

Technology Behind the Feature

Vohra explained that earlier features were based on older models like GPT-3.5, which had limitations. The new auto-draft feature utilizes a combination of advanced models from both Anthropic and OpenAI, allowing for greater intelligence and context in the generated responses.

Future Developments

Following its acquisition by Grammarly, Superhuman is also working on a new assistant called Superhuman Go, which aims to provide a seamless experience across different platforms while maintaining context.