Key Takeaways

  • Zoox recalls software for its robotaxis after a smoke-related incident.
  • The update enhances detection capabilities for emergency scenes.
  • No injuries were reported during the incident.
  • This is not Zoox’s first recall; previous issues have also been addressed.

Software Recall Announcement

Zoox has announced a software recall following an incident where one of its robotaxis struggled to navigate through heavy smoke at an emergency fire scene in June. The Amazon-owned company revealed on Friday that it has distributed a software update to its fleet of 105 vehicles aimed at improving their ability to detect and respond to such situations.

Details of the Incident

During the June incident, the robotaxi encountered thick smoke that obscured an active fire scene. Fortunately, there were no passengers in the vehicle at the time, and Zoox informed the National Highway Traffic Safety Administration (NHTSA) that no injuries were reported. The specifics of the location of the incident have not been disclosed.

NHTSA’s Warning

This recall follows a letter from NHTSA administrator Jonathan Morrison, who urged self-driving car companies to ensure their vehicles do not interfere with first responders. He emphasized that the inability to detect and respond to emergency situations is a significant concern for autonomous vehicle developers.

Investigation and Findings

According to NHTSA’s report, on June 20, the Zoox robotaxi reacted by braking hard and attempting to steer away from the smoke before stopping. A teleoperator was able to reverse the vehicle, allowing first responders to secure the area with traffic cones. Zoox conducted an investigation into the incident and stated that this was the only occurrence of its kind for the company.

Previous Recalls

This is not the first time Zoox has issued a recall. In March 2025, the company voluntarily recalled its software to address a hard-braking issue, which had been under investigation since 2024. Additional recalls occurred in May 2025 following a collision with a passenger vehicle and an incident involving an e-scooter rider.

Future Plans

Despite these challenges, Zoox continues to expand its testing in new cities and is currently offering free rides in Las Vegas and San Francisco. The company is preparing for a commercial launch, contingent upon receiving an exemption from certain Federal Motor Vehicle Safety Standards, as its robotaxis lack traditional steering wheels and pedals. Recently, NHTSA proposed removing the brake-pedal requirement for fully autonomous vehicles.